Terms & Conditions
Processing Time, Shipping and Returns
Processing Time
Our processing timeframe is 2-5 business days. Wigs and hair extensions will ship within this period.
Shipping
We are not responsible for any lost packages during transit. Once an order is shipped, it is no longer under our control. We recommend reaching out to the shipping carrier for any issues with delivery.
Returns
We offer returns on items that are unworn and in the same condition as they were received. Once the order is returned and inspected to confirm it is in good condition, you will be issued a refund. Refunds typically take 5-7 business days to process between banks.
Due to hygienic reasons, we cannot offer returns or refunds for our wigs.