Frequently Asked Questions

TERMS & CONDITIONS 

CUSTOMER SERVICE  
Glozyhair is dedicated to providing quality care to all of our customers. If you have any questions or feedback please do not hesitate to contact us at glozyhairberlin@gmail.com

SHIPPING  

• Shipping takes about 5-10 working days
• Please allow your order to process 1-3 days
• All orders are shipped from Berlin Germany
• We ship worlwide
• Signature is required at delivery

RETURN/EXCHANGE POLICY

No refunds or exchanges are accepted unless product is damaged or incorrectly processed due to a mistake on our end. Due to our dropping shipping policies all orders are made by custom request and can not be resold . All Sales are Final